AAMS was incorporated as a non-profit in April, 1982 under the Societies Act of Alberta. Today we are a federally registered charity with a mandate to inform you of the many alternatives available to you in the event of a serious professional, business, family or personal dispute. We may even be able to assist you if you don’t have everything you need to address your dispute.


The Alberta Arbitration and Mediation Society (AAMS) is a charitable organization that provides education and information to Albertans on how to resolve disputes more efficiently and more cost-effectively than going to court or filing formal grievances. As a federally regulated charity, we exist for the general good of the public and for disseminating important information on alternative ways to resolve conflict. We also conduct research on the latest developments and improvements to arbitration and mediation, and develop means to convey this information to Albertans.
As a charity, AAMS’ mandate is:
  1. To promote, inform, publicize, communicate and improve the knowledge, application and techniques of mediation and arbitration procedures in the settlement of disputes.
  2. To inform and educate in the business, professional, government and municipal communities, as well as the general public in the process and scope of arbitration and mediation, and to gather and disseminate information for that purpose.
  3. To institute, support and carry out any research, program or activity with a view to promoting and improving the understanding of arbitration and mediation.
  4. To provide assistance to persons wishing to use arbitration or mediation.


Mediation is the non-adversarial intervention between conflicting parties to promote understanding, compromise and resolution. It is an informal, confidential, yet  structured process to resolve disputes before they escalate to confrontational actions such as litigation. The advantage to mediation is that the outcome remains in control of the parties, instead of the courts
Mediators do not make decisions, do not make value judgements as to who is right or wrong and do not give legal or financial advice. Professional mediators provide parties with a “safe” and productive environment to arrive at mutually satisfactory. arrangements.


Arbitration is a process where the parties to a dispute refer that dispute to one or more persons (an arbitrator or arbitration tribunal), by whose decision everyone agrees to be bound. It is a resolution technique in which a third party reviews the evidence in the case and renders a decision that is legally binding and enforceable.
Arbitration is often used for the resolution of commercial disputes, particularly in the context of international transactions. The use of arbitration is also frequently employed in consumer and employment matters where arbitration may be mandated by the terms of employment or commercial contracts.
Arbitration has a number of advantages over litigation. First, it is less adversarial than litigation. The parties in arbitration have the opportunity to fully participate in the proceedings and are more likely to collaborate instead of escalating hostilities, as often happens in litigation. It is also cheaper than going to court, simply because the process is faster and less complicated than full litigation.

Other Dispute Resolution Practices

AAMS also supports other dispute resolution practices such as:
  • Restorative Justice
  • Facilitation
  • Conflict Coaching
  • Consensus Decision Making
AAMS is also at the forefront of adapting all dispute resolution practices to on-line use, thereby aiding in the resolution of disputes between parties at great distances from each other.

What We Do

AAMS informs Albertans of the benefits and advantages to mediation, arbitration and other dispute resolution processes through its Board, staff and volunteers.

AAMS educates the general public on how arbitration and mediation work through:

  • Working with schools and school systems to educate Alberta’s youth about alternative dispute resolution;
  • Working with colleges, universities and other post-secondary institutions to promote the inclusion of credit and non credit courses in ADR in post secondary curriculums;
  • Offering introductory corporate information sessions on arbitration and mediation in the workplace on workplace violence, bullying, negotiating and constructive communications;
  • Providing workshops and tutorials throughout Alberta communities.

AAMS promotes the increased use of dispute resolution practices in Alberta by:

  • Accepting speaking engagements with community association, organizations and service clubs, as well as participating in community events and other public awareness initiatives;
  • Working with the media in highlighting alternative dispute processes;
  • Providing ongoing, updated information on Alternative Dispute Resolution (ADR) through social media;
  • Advocating new and expanded ADR programs in all levels of government and in the courts.

AAMS increases the ease of access for Albertans to high quality, low cost dispute resolution options by:

  • Working with other ADR organizations in Alberta that offer specific ADR services, as well as with the ADR Institute of Alberta (ADRIA) and the ADR Institute of Canada (ADRIC).
  • Providing occasional financial assistance (subject to available funding) who might not otherwise be in a position to avail themselves of dispute resolution options.

AAMS contributes to the advancement of ADR through:

  • Conducting research initiatives with other ADR organizations and learning institutions
  • Monitoring the latest developments and trends in ADR
  • Communicating with ADR professionals, educators, the legal profession and justice officials in various forums.

Our Directors

Meet our Directors who are here to help you with dispute resolution issues.

Vice President
Executive Director

Canadian Reach